Return the new/unused item in the original box and/or packaging prepaid within 30 days of invoice, with a copy of the invoice for a refund/exchange/credit.  

When returning an item the following procedure must be followed:

1.  Call during business hours to get a return authorization code number

2.  All returns must be accompanied by the original invoice and a return authorization code.  "NO" returns will be accepted without BOTH

3.  Return all new/unused item(s) in original unopened box and/or packaging within 30 days of invoice.

4.  Send the package back pre-paid (UPS or US Postal Service Insured) to:

Dan's Performance Parts, Inc.
P.O. Box 2527
Valley Center, CA  92082
Attn: Returns

We do not refund any shipping charges.  NO COD or freight-collect shipments will be accepted.  

For more help regarding any damaged items received, please contact our customer service department.

A 20% handling and processing fee will be charged on all merchandise returned unless the error was ours. If an order is cancelled there will be a "Special Handling Fee" (also known as "Cancellation Fee") assessed. The amount of this fee is dependent on the progress of your order at the time of cancellation.  A 20% restock charge may be assessed in addition to the cancellation fee. Each cancellation will be evaluated on a case by case basis. Contact Dan's Performance Parts, Inc. for a Return Authorization Code prior to shipping any parts. If you have any questions please call our office at 760-751-0718.

No return of books, tools, electrical parts or mounted wheels and rims.

 

No matter how hard we try, there will be times when a part is invariably backordered.  In the event that a manufacturer can not meet the demands, we will do everything in our power to cross reference that part with a comparable part. 

Note: Due to variations in manufacturers shipping times, active backorders are kept open until filled or until Dan's Performance Parts, Inc. is contacted by customer for a refund.